Professionalism in Business Part Two

A while ago, well quite a while actually, I blogged about Professionlism in Business referring to a client I had recently parted company with.

Now at the time the spilt was reasonably amicable, however since that time, the ex-client has been making some rather unprofessional posts on various forums and their own blog about not just my self but other clients of mine.

I don’t have any problem at all with competition, hell I run a web hosting business so I’m used to it; what I do have a problem with is people who find it hard to let go and move on. The real shame about this situation is that the person in question knows for a fact that their business is suffering because of my client and feels that they have to resort to tactics like this to claw their way back.

A real shame but looks like I’ll have to withdraw my comments from my previous blog entry…

Clients make the difference

Got a great surprise today, one of my clients sent me some very tasty looking chocolates to celebrate System administrators day!

Now I had never heard of this, more info here: www.sysadminday.com, but if it means I get presents by the bucket load just for doing what I love, bring it on!

Professionalism in business

I had both sides of the coin today…

On the one hand I had to give one of my clients some news that I knew for a fact they would not like and I was actually concerned about telling them. Granted they weren’t exactly chuffed but the matter was dealt with calmly and professionally by us both.

On the other hand I had a very rude email from a client who objected to having to use our support system. I mean how on earth are we supposed to help people if they don’t use the tools we give them??

Just goes to show that for every cloud does not necessarily have a silver lining…

When does a business decision become an emotional one…

Just recently I have had to make some very tough and far reaching decisions about the business and the direction I wanted to go in. I spent a great deal of time considering the implications, weighing up the benefits and pitfalls as well as making sure I kept my eye on the “bigger issue”

Through this process it was a struggle at time to ensure that my decision was based purely on the business rather than allow my emotional side creep in. I found that in the latter scenario, my head started to be ruled by my heart and I was swaying towards a choice that would be great as a person but not so good for the business.

The moral is to ensure that any decision you make for your business should only be based on factors directly to the business. The minute you allow an emotion to cloud your judgement, the odds are the business will lose; and when the aforementioned business provides your livelihood, this could be disastrous…

Networking…

Well last night I thought I would join www.ecademy.com as I’d heard an awful lot of the forums I lurk in about the place. For those that don’t know, Ecademy is one of the world’s largest networking portals designed to connect like minded individuals and businesses…

I settled on the PowerNetworker membership simply as I didn’t fancy paying up front for a year if it didn’t work out and the benefits were pretty good compared to the other levels. Will it be worth the subscription? Well it’s not a massive amount of money but it’s only been 24 hours so time will tell!

Nuts…

January has been and gone and I haven’t blogged. I’ve got good excuses though (as always)

Silkysteps.com has finally gone live. This was a massive site supplying learning resources for kids and the owner Ruth is constantly adding new bits and bobs. This site is going to be a monster once she’s finished with it!

I’m also battling to complete a recruitment portal, combined with the RSI in my right wrist and coding like a demented monkey on speed, my output couldn’t be higher. Trouble is I’m losing six hours per day because apparently you need to sleep?

**sigh**